Customer Support

Welcome Message

At Dave Miller Images, we believe every collector deserves not only artwork that inspires but also a smooth, worry-free experience.  We're here to ensure your journey — from selecting a print to displaying it proudly — is simple, clear, and reliable.

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Orders & Shipping Help

If You Placed an Order:

  • Check your email for the order confirmation (includes your order number).

  • Tracking details are sent as soon as your print ships.

  • If you need an update, contact support with your order number and we’ll investigate right away.

Shipping Notes:

  • Each print is made to order using archival processes to ensure museum-quality results.

  • Production and shipping windows vary by material (acrylic, canvas, metal, framed giclée). Updates are sent as your piece moves through production.

  • If delivery timing is critical (gift or installation), reach out before purchase and we’ll do our best to accommodate.

Returns & Replacements

We want you to love your artwork. If something’s not right, we’ll make it right.

  • Damaged in Transit: Contact us within 7 days with photos of the packaging and print. We’ll arrange a prompt replacement.

  • Quality Concerns: Let us know what you’re seeing. We’ll review and work with you on a solution or replacement.

  • Change of Mind: We accept exchanges and returns within 14 days of delivery. Return shipping costs are the responsibility of the buyer, and items must be returned in new, unused condition.

Print Care & Display

Your artwork is crafted with archival materials for lasting beauty. A few tips to keep it pristine:

  • Handle prints with clean hands or cotton gloves.

  • Display away from prolonged direct sunlight; use UV-protective glass or acrylic for framed pieces.

  • Dust gently with a soft microfiber cloth; never use cleaners on the print surface.

Need tailored advice for your space? Contact us for personalized recommendations.

Custom & Special Requests

From unique dimensions to corporate installations, we can tailor a solution to your vision.

  • Custom sizes and aspect ratios across acrylic, canvas, metal, and fine art paper.

  • Framing guidance and curated recommendations for your interior style.

  • Corporate, hospitality, and multi-piece collections available by request.

Our Conservation Promise

Every purchase supports wildlife. We donate 5% of art sales to the World Wildlife Fund, helping protect species and preserve wild places. Your support makes a real-world impact beyond the frame.

Need Help Right Now?

Send us a quick note with your order number or question and we’ll reply as soon as possible.